Claims

Claims #

A claim is for one patient and one servicing provider, but may contain several service items on the same and/or different days. The request object consists of:

  • General Details
  • The Type of claim being submitted (DVA, Medicare, Bulk Bill, In Patient Medical)
  • Location of service (In Hospital, Consulting Rooms, At Home etc)
  • the service_type where ‘S’ is for specialist claims and ‘O’ is for other (non-specialist claims)
  • Patient Details
  • Name
  • Date Of Birth
  • Medicare, DVA or Fund details
  • Practitioner/Medical Professional Details
  • Uniquely identifying ‘Provider Number’
  • Referral/Request details (where required on specialist claims)
  • Referring / Requesting Practitioner’s Provider Number
  • Referral Date and period
  • Alternatively a referral override code can be given; (L)OST, (E)MERGENCY, (H)OSPITAL, (N)OT REQUIRED
  • List of Items
  • Date of service
  • Item Number
  • Amount charged
  • Any extra details on the items depending on the claim type

Responses:

There are three synchronous response scenarios you can receive when creating a claim:

  • OK: Claim has been successfully received and will be queued for submission.
  • INVALID: Failed processing checks, no record has been created
  • DUPLICATE: Claim Already exists